Frequently Asked Questions

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Please take a moment to read through all of Kara Zylstra Photography's faq's
 

Where are you located?
My studio is at 821 4th Ave Suite C Lake Odessa

What is included with my session?

You will receive your fully booked session time, a link to your finalized gallery complete with a link to digitally download of all of the edited, high resolution, print ready images, as well as a release/informational form with her high recommendations on were to have your beautiful images printed. All details about session times allotted, set ups, minimum photos guaranteed and more can be found on the session info pages.
 

Do you offer print packages?

No, I do not offer packages. You may order prints through me through your digital image gallery. And I highly recommend doing so. You will receive digital files and may print at the print house of your choosing.  I do recommend printing your images at mpix.com if you do not order through me. 
 

How many images will I get from my sitting?

I do not guarantee a certain number of images, I do set a standard for my sessions and that standard is outlined in each sessions description – please revert to the investment page for the details of your chosen session.   Please remember that I only send out the very best from your session. 
 

How will I get to see all of my images?

I will post a few sneak peeks of your images on my facebook and instagram accounts when I is working on your session!  You are always free to use these images as your profile or cover photo but please remember to never alter the image or watermark as Kara Zylstra photography retains the copyright. Once all of your images are done I will load them all via an online sharing site.  With that link you will be able to view and download your entire gallery.
 

Settings, Props and More

I may try many different settings, props and poses but do not guarantee they will all be in your final gallery.  Please understand this as you will see me do many changes for the settings as you may not see those images in your final gallery.  Kara Zylstra Photography will only deliver the very best quality images and if she does not feel they reach the level of success she strives for, she will not put them in your final gallery.  If there is something specific you desire please take a moment to let her know in advance. 

Copyright

Although Kara Zylstra photography releases the right for you to print your photos I retains the copyright for all the images.
 

Privacy

Although Kara Zylstra photography retains the copyright to all images, I understand and respect your right to the privacy of the photographs of your children and will always agree to not share your images if requested.
 

Who can come to the session?

Only those being photographed are invited to the session.  I understand new moms sometimes need a little help – please let me know ahead of time if you will be bringing a relative to the session with you who will not be in the images.  Please review the preparation packets for times for arrival of siblings for sessions as well. At my sessions I likes baby (age appropriate) to stay focused on me.  Having additional spectators is not only distracting to them – but to me as the photographer as well.  Thank you for your understanding in this matter.
 

What happens when the children don’t co-operate for the shoot?

We know working with little ones can be tough and takes a lot of patience – which thankfully I have.  However, from time to time I could be faced with a situation where she finds it is just not working and if she were to continue to try it will only frustrate the child (children) more.  So it is better to just call it a day.  If this were to occur, please respect my time and understand the full session fee will still be due and payable.
 

What if I have to cancel the day of?

Things happen – kids get sick – kids don’t nap or were up all night – If this is to happen – please don’t “try” to make the shoot – it will just wind up with me having to call it a day and you will wind up with not so lovely pictures (and I hates that more than anything).  Your retainer fee is non refundable for the day of the scheduled shoot, however if your child is ill, please reschedule. You may use your retainer towards another date one time due to illness.
 

Travel 

Kara Zylstra photography loves to do outdoor sessions and I have a few locations I use that are of no additional cost to you. I also love to travel and do on location shoots.  However, there are travel limits.  If you would like to choose your location, please discuss the location with me prior to booking as travel fees may apply.
 

Retainers & Final Payment

Retainer Fees are non refundable and due upon booking your session to hold your spot. If your retainer fee is not received within the time frame specified on your invoice, your invoice will be cancelled and your spot will be opened back up for booking.  Retainer fees cannot be applied to future sessions should you need to cancel, unless your child is ill. You may reschedule due to illness one time. Please also see the section below about illnesses. 

Final Payment is due at the time of your session.
 

Scheduling

All sessions are scheduled (unless specialty sessions noted in the listing) Monday through Friday during the mid morning hours and every other Saturday morning. Kara Zylstra photography will select your session date for all newborn sessions based around when your baby was born and any medical concerns.

Please note: there is very little leeway in changes due to other due dates and babies born on or around the same time as yours.  Please also note, I do not shoot newborns on Saturdays or Sundays or in the evenings.  Thank you.
 

When you or your baby are ill

(typically this is in reference to 6 – 12 month+ milestone sessions) Please do NOT bring a child who is ill to the studio.  Number 1 – you won’t have very nice photos if the babe is not feeling well.  Number 2 – tiny humans are in and out of the studio on a daily basis with brand new, still developing immune systems.  I do not – nor does I believe you would – want to bring any unnecessary germs to them.  Number 3 – I have a family of my own I like to keep healthy.  I reserve the right to refuse a session if I believe your child is ill with no refund of the deposit or rescheduling option.  Contact me as soon as possible if you believe your child is ill.  I deal with this on a case by case basis depending on my schedule.  Although rescheduling is not always an option – bringing a sick child is never an option.
 

What happens if I receive my gallery and want something re-edited or tweaked? 

I only delivers final, fully edited, high resolution images. Re-edits are typically never asked for but I understands sometimes specific tweaks could be desired for the photos. If you receive your gallery and wish to have something tweaked in the edit - pease know there is a $25 per image fee. 
 

Do you ever give unedited or RAW files.

No.